Returns Policy

Standard Return Policy for Visionext Online Shop

For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return. Digital downloads are not applicable for a return.

If you are not fully satisfied with your product purchase, you can return your product in the original packaging, including any accessories, manuals and documentation. Please note that returning SMART kapp42 and kapp84 boards will not be accepted.
Freight, shipping and handling charges will not be refunded

Please contact Visionext on 02 9998 2600 to organise a return authorisation.

Contact us
  • If you would like to speak to someone as soon as possible please call 1300 13 92 92
    Otherwise complete the form below and we will be happy to answer your request

    example 02 9999 9999

     

    We welcome your enquiries, comments and questions.
    VISIONEXT Pty Ltd
    Sydney | Brisbane | Darwin
    Australia